Privacy Policy

Last updated: January 15, 2025

Introduction

ClearMyMedia ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

Personal Information

Email address (when you create an account)
Payment information (processed securely through Stripe)
Usage data and analytics

File Data

Files you upload for processing
File metadata (size, format, processing time)
Processing results and outputs

How We Use Your Information

We use your information to:

Provide and maintain our services
Process your files and deliver results
Handle payments and billing
Improve our services and user experience
Send service-related communications

Data Security

We implement appropriate security measures to protect your personal information:

All data is encrypted in transit and at rest
Files are automatically deleted after processing
We use secure payment processing through Stripe
Regular security audits and updates

File Handling

Your uploaded files are processed on our secure servers and are automatically deleted within 24 hours of processing completion. We do not store your files permanently or share them with third parties.

Cookies and Tracking

We use cookies and similar technologies to improve your experience and analyze usage patterns. You can control cookie settings through your browser preferences.

Third-Party Services

We may use third-party services for:

Payment processing (Stripe)
Analytics (Google Analytics)
Error monitoring and performance tracking

Your Rights

You have the right to:

Access your personal information
Correct or update your information
Delete your account and associated data
Opt out of marketing communications

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@clearmymedia.com
Contact form: Contact Us